What is your return policy?
We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept items for refund if you contact us within 5 days of delivery. All refunds will be issued to the original form of payment. All returns must be in the same condition as when it was received. Please note used jewelry will not be accepted for refund unless defective.
What countries do you ship to?
See our shipping information here: shipping
My country doesn’t show upon purchase
If your country doesn't show when purchasing please contact us then we'll find the best shipping rate possible for you.
What is the processing and delivery time?
We ship within a few days and delivery is up to 7 week days. Upon shipping we notify you by email. If you have a bought a gold item we inform you of the parcels tracking number.
Why do you show two prices?
We are a Danish company and according to Danish and European Union law we have to add a 25% VAT to European Union purchases. For all other purchases we don't add VAT.
Please note that our prices are shown without shipping fee.